Three ways to upskill your team to achieve better results

It’s clear that today’s organisations need teams of people with diverse skills and the ability to adapt to new challenges swiftly. Easy to say, but the challenges are many!

The post-pandemic landscape has revolutionised our lives with remote work and digital communication, making effective teamwork more challenging. In addition, business transformation in response to ongoing change has a flow-on effect by requiring some teams to restructure or reform with new members.

Take a moment to assess your team’s performance. Are you flourishing or simply surviving in this new era?

Regardless of your response, nurturing your team to achieve optimum effectiveness is crucial for your organisation’s future. Therefore, it’s essential to find a way to equip the team with the necessary skills to tackle emerging challenges and capitalise on opportunities.

To bolster your team members’ skills for improved results, consider these three ways to upskill your team:

1. Embrace Your Talent

Developing a cohesive team requires a mutual understanding of individual strengths and weaknesses. The starting point to recognising the capabilities of others is an accurate appreciation of your own. However, true self-awareness may not be as common as you think. Many people believe they are self-aware, but studies have shown that only a small percentage are!

Team leaders can take the lead by exploring their capabilities and impact on others. By sharing their insights with the team, they can establish a safe and supportive atmosphere for members to discuss their skills and areas they need to develop openly.

Done well, this gives insight into the team’s collective capability to deliver results and nurtures the positive energy found in high-performing teams. We are fortunate to have seen many times how a deep understanding of team talent sets the stage for dynamic teamwork and better outcomes.


  • Choose an assessment to help team members understand where they stand now on the skills that matter most for being effective in their roles. Whether you use a psychometric evaluation or 360-degree feedback, ensure the content is relevant to workplace behaviours and performance.
  • Invite individuals to present an overview of their results to the team so that they can support and encourage each other for personal development. Dedicate time during regular meetings or arrange a facilitated session to strengthen team competency.

2. Foster Collaboration

Well-planned collaboration with stakeholders is crucial for a team’s success because it promotes engagement and a commitment to achieving outcomes. Importantly, it allows teams to gather essential information from stakeholders to deliver excellent value to them.

One challenging aspect of collaboration is comprehending stakeholders’ diverse and occasionally conflicting interests. By recognising these concerns and priorities, teams can tailor their strategies for connecting with each stakeholder group.

Using collaborative language creates a strong foundation for meaningful relationships. Phrases such as “What’s your view on this?” and “Let’s work together to find a solution” exhibit a willingness to consider various perspectives, cultivating a sense of partnership.


  • As a team, create or revisit a list of your key stakeholders, including individuals and groups. Progressively contact them to review what they need from you (and what you need from them). Gather specifics, ensuring you don’t make assumptions, to establish a plan to deliver what they require.
  • Implement an agreed approach and schedule for team communication with stakeholders. Random check-ins can be helpful at times but would generally be unnecessary. Instead, establish goals, provide regular updates, and track progress as key elements of effective stakeholder management.

3. Maintain Focus

Is your team grappling with increasing demands on their time and expertise? Unfortunately, it’s easy to get caught up in urgent tasks and run out of time for what truly matters.

To address this, establish a clear mission for the team and allocate dedicated time for priority work. In addition, eliminate distractions by ensuring meetings serve a specific objective and only involve essential participants. Doing this will maximise efficiency and keep the focus on the mission.

However, enhancing team productivity goes beyond efficiency – it’s also about cultivating positive team dynamics. By identifying challenges that call for joint resolutions, team leaders create an environment where members feel valued and are empowered to contribute their unique skills toward a shared goal.


  • Invite your team members to review their schedule of meetings to determine which they need to attend personally and which they could delegate to someone in their team who would benefit and learn from the experience.
  • Strengthen team dynamics by identifying a challenge that impacts every team member and help them to work together to find the best solution and draft a project plan to achieve a successful outcome. Then, when they have implemented their solution, celebrate success, and move on to the next challenge!

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