Organisations, like people, have unique characteristics along with specific strengths and weaknesses that contribute to overall performance.
An organisation’s results reflect the things it does well, and perhaps not so well. For example, it may put customer service at the heart of its strategy and execute that strategy with speed and precision yet fail to embrace the kind of innovation that would deliver added long-term value to customers.
We use a catalogue of organisational capabilities that can be observed and measured to profile an organisation’s strengths and weaknesses. Senior leaders particularly enjoy the rich dialogue this enables, allowing them to define their business in a new way.
Organisational capabilities exist to the extent that there are people with a combination of areas of expertise that together result in higher-level, effective organisational strength. Therefore, a careful and well-planned leadership development and talent strategy are fundamental to success.
Organisational effectiveness is the sum of the systems and processes you have in place, the established cultural norms and the competence of your people.
Add to that, relevant external factors in your marketplace, supply chain and regulatory environment. All together, they predict just how effective the execution of your strategy will be.
Managing the interplay between all these elements is both an art and a science. LDN International has developed an efficient process to bring them together in a holistic approach that aligns and integrates your vision, mission, and strategy with your business practices and your people.
Logically, this would occur early in your strategic planning cycle, but this may not always be possible. You may have a special need such as a rapid review of your operations in response to an external threat, a desire to shift organisational culture or to plan for a merger or acquisition.
Once you have profiled your organisation, you can start the process of alignment to your strategy and determine the competencies your people need to contribute to enterprise success.