Leadership Feedback: 3 Powerful Ways to Uncover Blind Spots and Accelerate Your Growth

In my years as an executive coach, I've worked with many leaders - some at the top of their field, others newer to their roles - who have one thing in common: something, often invisible, is holding them back from reaching their full potential. Sometimes, it's a habit, a belief, or simply a blind spot they can't see on their own. Take a moment to think about the best leader you've worked with. What set them apart? Was it their infectious optimism, the way they united people behind a vision, or how they encouraged you to stretch well beyond what you thought possible? That's the kind of leadership we remember. But here's the truth I often see: even the most admired leaders still have room to grow. What distinguishes the best isn't perfection - it's their willingness to keep learning and evolving. Sometimes, areas for improvement are readily apparent, but more often, they're hidden, yet impacting everything from team morale to business results. The good news? Being curious and willing to listen, you can uncover those blind spots and use them to drive your personal growth. So, where are you now in your leadership journey? Are you actively seeking feedback, or maybe you've received some surprising comments you're not sure what to do with? You may sense there's more you could be but haven't quite figured out what's standing in your way. Here's what I've learned: introspection matters but real progress begins when you invite feedback from others—the people who see you lead every day. That's where fundamental transformation starts. Blind Spots:  Hidden Opportunities for Leadership Growth Blind spots are just parts of ourselves we can't see. I've worked with leaders who thought they were being crystal clear but whose teams felt uninformed. Others considered themselves decisive but were seen as impulsive by some colleagues. Recognising these gaps in perception is the first step to becoming an even stronger leader. Research from the Center for Creative Leadership shows that most leaders - at least half - have one prominent blind spot affecting their work (CCL, 2020). So, you are not alone in this journey of self-discovery and growth! Korn Ferry categorises blind spots into three buckets: trouble connecting with others, difficulty inspiring or developing people, and having a narrow focus rather than seeing the big picture. No matter where your blind spot lands, recognising it is already a leap forward. If you want to keep growing - and help your team do the same - the most effective move is to ask for feedback from those who work alongside you every day. The Power of 360-Degree Feedback So, how do you uncover what you don't know? That's where 360-degree feedback comes in. It's one of the most powerful tools I use with my clients. By gathering insights from your direct reports, peers, manager, customers and others, you gain an honest and empowering picture of your leadership impact. The Johari Window is a great model for this: it's a four-box model…

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Strategic Moves for Leaders at Career Crossroads: Navigating Your Next Steps

As an executive coach who has guided senior leaders through career transitions for over a decade, I've noticed a common theme: even the most accomplished executives experience times when their career path is unclear, and they are unsure of their next steps. So if you're feeling this way, you are not alone. Perhaps you've mastered your current job or the challenges that once ignited your passion no longer spark excitement. On the other hand, you may simply be ready for a new chapter in your career. This isn't a time to lose momentum. It's an indicator of your next growth phase and a signal to recalibrate who you are as a leader, your unique value proposition, and your aspirations. Navigating Career Crossroads Career renewal is an exciting journey and one well worth taking! You need a proven process to guide you through your options as you creatively explore all perspectives and possibilities. Here are some suggestions for that process: 1. Press Pause, Don't Pull the Plug Before making any moves, create space for strategic reflection. Block out regular time each week and treat this commitment with the same importance as a crucial board meeting. Use this time to: Write notes on your peak professional moments over the years. Identify the challenges that have most energised and motivated you. List the tasks that absorb your attention and cause you to lose track of time. Note the aspects of past jobs that drained your energy. 2. Take Stock, Assess Your Capabilities Map out your career's load-bearing walls—the core competencies, relationships, and achievements that have enabled your success. Ask yourself: What are my most significant strengths? What limitations do I have, and how have I worked around them? How broad and active is my network, and who are my strongest advocates? Where do my expertise and market opportunities intersect? 3. Create Your Personal Job Scorecard Create a personal scorecard for evaluating career options. Think of it as 'reverse recruitment': you're setting the criteria for the job that best suits you. Review the following: What were the major sources of job satisfaction for you in past roles? How can your experience enable you to add value in a new position? Which emerging industry trends intrigue you most? Are there personal circumstances that will influence your choices? 4. Uncover Hidden Opportunities When you clearly understand what you need from your next role, focus on gathering information and insights that will lead you to new opportunities. Be courageous during this discovery phase: Connect with your network in fresh ways, seeking inspiration and diverse viewpoints. Join advisory boards or mentor startups for exposure to new industries and business models. Expand your horizons by attending conferences and workshops outside your current field. Consider enriching your skill set via executive education programs tailored to your interests. 5. Think Outside the Traditional Job Box Career paths are evolving as the nature of work itself continues to change. More executives opt for a "portfolio career" instead of long-term employment. Flexibility, multiple…

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Leading with Purpose: From Intent to Impact with 4 Strategies for Success

Have you ever been caught off guard when someone misinterpreted something you said or did? It's not a comfortable feeling, is it? As a purpose driven leader, you most likely aim for authenticity and clarity in your communications. Yet, despite your best intentions, others may not perceive your words or actions in the way you meant them. This disconnect is known as the intent-impact gap. In this context, intent refers to the "why" - the purpose or motivation behind a communication or action. On the other hand, impact is the "what" - the actual effect it has on people. When these two elements don't align, negative consequences can arise. Think of the leader who decided to set ambitious goals to inspire their team, only to find that team members felt overwhelmed and stressed. In this situation, trust and teamwork suffered, putting positive results at risk. Reasons for the gap The gap between a leader's intentions and their impact can stem from several factors, including unclear messaging, a lack of vision and direction and the absence of clear metrics for success. A leader's emotional intelligence (or lack of!) also shapes how their messages are received and interpreted. Those who fail to seek and act on feedback miss chances to bridge this gap and adapt to new challenges and opportunities. The gap can widen if cultural or contextual differences exist, the workplace doesn't encourage collaboration, or there is a general resistance to change. Strategies for Leading with Purpose In our coaching practice, we've observed leaders that consistently employ four effective strategies to maximise their influence: Enhance Communication Using clear, concise language and actively checking for understanding helps avoid misinterpretation. For example, instead of saying, "We need to ramp up sales", a leader might say, "We need to increase revenue by 15 per cent next quarter. Do you think this is realistic, and do you anticipate any challenges?" This approach clarifies the goal and invites open dialogue within the team. Feedback Mechanisms Implementing systems for regular feedback enables team members to express their perceptions of a leader's words and actions. We have seen leaders use anonymous surveys to gather feedback on their leadership style and their team's perception of their work environment. This information helps leaders to identify misalignment between their intent and impact, allowing for timely course corrections and choosing better ways to energise and engage their teams. Trust and Rapport Leaders must cultivate a safe environment to ensure open, honest and truthful communication. Consider a leader who prioritises informal one-on-one check-ins with team members on individual concerns and well-being, not simply discussing work tasks. In this way, the leader shows they value each individual, creating a sense of community and a more cohesive, supportive work culture. Self-Reflection Regular reflection is essential for evaluating the alignment of intent and impact. Leaders who take a few moments after each meeting to consider how people perceive their messages ask themselves: "Did I clearly articulate my expectations? Did I listen and respond appropriately to reactions?"…

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5 Crucial Tips For Success Before You Start Your New Leadership Role

Securing a new executive role is exciting, especially when it offers career advancement and professional growth. Planning for success before diving into the position can give you a significant advantage. With 15 years of experience coaching newly hired or promoted leaders, we recognise some common mistakes and the challenges of recovering from them in the early days. Here are five crucial tips to consider before embarking on your first day on the job. 1. Get to know the business To what extent do you already know the business? Regardless of your prior knowledge or research, there will be much to learn once you begin. Be curious and open to gathering diverse insights from various people on the business, its operations, opportunities and challenges. Take detailed notes and use them to analyse the job and its context to understand fully what you are dealing with. If you discover any overlooked but problematic issues, address them promptly to create a positive impact in the short term. Newly appointed leaders tell us that documenting their findings has been invaluable for deciding how they would make a difference in the new role and for drafting an initial business plan for their manager or the board. Keep these objectives in mind; they will help you shape the questions you ask and filter the information you are given. Top Tip: Maintain a journal to record what you learn during your first 90 days.  2. Audit your leadership capability Do you view this new job as the next step in your leadership journey?  Orient yourself quickly to the job's needs by identifying the responsibilities you feel confident and well-prepared to handle. Next, explore any challenging areas and consider seeking guidance from a mentor or support from an executive coach to fast-track your learning. Reflect on how best to present yourself and your capabilities to your new colleagues. Some incoming leaders create and share an engaging story about their background, values, and priorities, allowing others to get to know them immediately. However, others neglect this incredible opportunity to make a positive first impression. Remember, when people first meet you, they are eager to learn about you and what it will be like to work with you. You can help them by establishing a warm, optimistic tone that promotes productive working relationships. Top Tip: Reflect on your personal brand to find an authentic way to describe yourself. 3. Connect with your manager How well do you know your new line manager? To establish a strong relationship with your new line manager, you must build on the rapport you developed when you were selected for the role. Observe their actions, communication style, and decision-making process to adapt effectively to their leadership style. You can expect to meet initially to discuss expectations, goals, and priorities. However, we have seen situations where this doesn't happen because the manager is preoccupied with pressing business matters or travelling. Occasionally, a manager may have such confidence in the selected candidate that they expect them to get right…

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Read more about the article Five reasons to unlock the talent in your team
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Five reasons to unlock the talent in your team

Are you prepared to discover and harness the potential talent within your team, to propel your business to new heights of success? Here are five compelling reasons why you should start now: 1. Discover a crucial skill you might not know you need A well-rounded view of your team's abilities means knowing their strong and weak points. One of your more vulnerable areas could suddenly become critical for your organisation. A successful leadership team experienced this when a significant customer restructured their business and unexpectedly removed them as a supplier. This painful setback happened after the team celebrated 360 feedback showing a strong bias toward action, accountability, and results. Sadly, they had overlooked low scores in strategic thinking and innovation. But, on the bright side, they immediately reviewed market trends and connected with customers to align with their short and longer-term plans. Ensure you take a future-focused look at your team's skillset to avoid such mishaps. 2. Draw on individual strengths and interests When people love what they do, productivity skyrockets. Creative ideas and innovations flow. By delving into each team member's unique capabilities, you can leverage their skills and interests for superior outcomes. For example, a leader saw an opportunity to revive a stream of business at risk of closure due to competitor activity. This individual was passionately committed to its continuation for customers who would be disadvantaged if it closed down. With a carefully drafted business case and astute planning, the leader won support to deliver an outstanding outcome. It shows that one person's vision and talents can make a huge difference. 3. Pinpoint the skills required to round out the team By recognising the different capabilities of team members, you can identify and fill any skill gaps, leading to a more balanced and effective team. When an executive team reviewed their organisation's employee engagement survey, they realised that inadequate technology frustrated many employees. Despite a sizeable investment to enable remote working, the executive team acknowledged they needed to do more to meet the needs of their people and their business. So rather than relying on IT, they took responsibility and educated themselves on how leaders can actively anticipate and support digital and technology solutions to advance their business. They subsequently rolled out a series of very successful information sessions to all managers in the organisation. 4. Continually track and enhance your team's abilities To keep your team at the top of their game, evaluate their skills regularly, offer them growth opportunities, and adapt to changes in the business world. Imagine a situation where you inherited a team that received very little meaningful development in the past. A newly appointed leader discovered that their team had made promises to customers that the company couldn't keep. To address this, the team needed to quickly gain negotiation and financial skills. The solution was a skills assessment followed by practical, hands-on sessions on creating win-win solutions to satisfy both the customer's and the organisation’s needs. This approach helped the organisation to…

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Read more about the article Three ways to upskill your team to achieve better results
Upskill your team

Three ways to upskill your team to achieve better results

It's clear that today's organisations need teams of people with diverse skills and the ability to adapt to new challenges swiftly. Easy to say, but the challenges are many! The post-pandemic landscape has revolutionised our lives with remote work and digital communication, making effective teamwork more challenging. In addition, business transformation in response to ongoing change has a flow-on effect by requiring some teams to restructure or reform with new members. Take a moment to assess your team's performance. Are you flourishing or simply surviving in this new era? Regardless of your response, nurturing your team to achieve optimum effectiveness is crucial for your organisation's future. Therefore, it's essential to find a way to equip the team with the necessary skills to tackle emerging challenges and capitalise on opportunities. To bolster your team members' skills for improved results, consider these three ways to upskill your team: 1. Embrace Your Talent Developing a cohesive team requires a mutual understanding of individual strengths and weaknesses. The starting point to recognising the capabilities of others is an accurate appreciation of your own. However, true self-awareness may not be as common as you think. Many people believe they are self-aware, but studies have shown that only a small percentage are! Team leaders can take the lead by exploring their capabilities and impact on others. By sharing their insights with the team, they can establish a safe and supportive atmosphere for members to discuss their skills and areas they need to develop openly. Done well, this gives insight into the team's collective capability to deliver results and nurtures the positive energy found in high-performing teams. We are fortunate to have seen many times how a deep understanding of team talent sets the stage for dynamic teamwork and better outcomes. Tips: Choose an assessment to help team members understand where they stand now on the skills that matter most for being effective in their roles. Whether you use a psychometric evaluation or 360-degree feedback, ensure the content is relevant to workplace behaviours and performance. Invite individuals to present an overview of their results to the team so that they can support and encourage each other for personal development. Dedicate time during regular meetings or arrange a facilitated session to strengthen team competency. 2. Foster Collaboration Well-planned collaboration with stakeholders is crucial for a team's success because it promotes engagement and a commitment to achieving outcomes. Importantly, it allows teams to gather essential information from stakeholders to deliver excellent value to them. One challenging aspect of collaboration is comprehending stakeholders' diverse and occasionally conflicting interests. By recognising these concerns and priorities, teams can tailor their strategies for connecting with each stakeholder group. Using collaborative language creates a strong foundation for meaningful relationships. Phrases such as "What's your view on this?" and "Let's work together to find a solution" exhibit a willingness to consider various perspectives, cultivating a sense of partnership. Tips: As a team, create or revisit a list of your key stakeholders, including individuals and groups.…

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Read more about the article Results Agility: What is it and why should it matter to you?
Results Agility

Results Agility: What is it and why should it matter to you?

The word "agile" has become a buzzword in the workplace. It's commonly used to describe an iterative approach to software development and project management. But in the context of business challenges that leaders face in today's uncertain times, one of the most important terms associated with agile is Results Agility. It's a concept that's been around for a while. It's one of the critical components of Learning Agility, the construct that describes how people learn from experience and use that learning to their advantage to perform well. Results Agility is not simply about whether a person gets results or not. It refers to how they go about achieving them. It's the "how" that makes the difference. If you've ever worked for or with a leader who was slow to react, rigid in their thinking and seemed to find it difficult to change course quickly, you know exactly what I am talking about. You can probably contrast that experience with working for a flexible and adaptable person who was ready and willing to consider all options to achieve the right outcome. In other words, they were results agile. Understanding Results Agility People who demonstrate Results Agility have a strong desire to achieve goals, tackling them with drive and energy. Their signature strengths are resilience, resourcefulness and a willingness to take risks. They are not afraid to change their mind when new information emerges, or circumstances force them to take a new direction. Instead, they find the most effective way to move forward, regardless of conventional approaches. Results Agility is about pivoting. It helps people move quickly and intelligently when the situation calls for it or they discover better ways to solve old problems. Importantly, Results Agility comprises skills and techniques, typically described as behaviours. So, the good news is that you can learn it! Great Leaders are Results Agile Results Agile leaders tend to bring out the best in people. Open to learning, they are prepared to admit when they are wrong. They like trying new things and learning from their mistakes. They apply this thinking as they support their people, making it safe for them to do the same. People who flex their adaptability muscles are more likely to experience positive results as they push themselves and explore alternative courses of action for themselves and others. When people work for a results agile leader, they are happier, more motivated, and more engaged. They are likely to go the extra mile, think creatively and bring new solutions to the table. In summary, strong Results Agility makes leaders great. They are a pleasure to work with because they bring excitement to the workplace and convey a "can do" attitude. By raising the confidence of others to tackle challenges, they reinforce teamwork and empower others to achieve results. Where Do You Stand on Results Agility? Take a moment to think about yourself right now. Are you (a) energised by new, challenging assignments and overcoming obstacles to achieve stretch work objectives, or (b) do…

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Read more about the article Three agile leader practices that drive superior business performance
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Three agile leader practices that drive superior business performance

In my last post, I described four competencies that differentiate leaders who are highly effective in transforming their organisations in response to significant change. Identified in a research study at the Global Center for Digital Business Transformation, the HAVE competencies (Humility, Adaptability, Visionary and Engaged) are signature skills of agile leaders. The study also found three behavioural practices that shape the impact agile leaders have on the way their organisations deliver results in disruptive business environments. In combination with the competencies, these practices reinforce the openness and responsiveness that leaders and their organisations need to thrive. Hyperawareness Hyperawareness, the first practice, refers to constantly scanning the internal and external environment for opportunities or threats to the business and using multiple lenses to view what needs to be addressed. Hyperaware leaders stay up to date with industry movements and detect new trends as they emerge. With a wide-screen view of the world, they look for new insights into how their organisation should position itself in the market. They are ready to guide others through a strong vision for the future. Reflection Question: Do you have a good balance between expanding your perspective on the big picture and getting things done? Informed decision making The second practice is about using information to make evidence-based decisions. It has three components, well-directed information gathering, practical analysis and informed judgment. Each one is critical in moving an organisation forward in uncertain times. However, leaders may sometimes lack sufficient data and information and must draw on experience and intuition. Whilst some may enjoy exercising personal expertise, there is a risk that they may miss creative solutions and create a 'good enough' culture in their organisation. Reflection Question: What is your preferred decision-making approach, getting the facts or using your intuition? What impact does this have on your leadership style? Fast execution The willingness to act quickly completes the trio of practices; the positive impacts of hyperawareness and informed decision-making are magnified if leaders emphasise fast execution. A survey by McKinsey reported that the need for speed is paramount for organisations responding to market changes in the post-covid era, with many leaders rating speed more important than reducing costs, increasing productivity, or engaging more effectively with customers. Despite this, many things get in the way, such as behavioural norms, organisational silos, and lack of strategic clarity. Agile leaders focus on removing barriers by devolving responsibility and simultaneously encouraging autonomy. Reflection question: Have you allowed processes or obstacles to get in the way of getting things done? What could you do differently to focus your people on achieving a goal? Summary In the Agile Leader model of four competencies and three practices, we have a powerful package of skills to drive business results and sustainability. For example, we recently helped a senior leadership team analyse their capability against the Agile Leader and the results clearly illustrated how and why the team became 'stuck' in resolving some of the problems they faced. This information gives team members deep insight into…

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Read more about the article What critical leadership skills do you need for success in 2022?
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What critical leadership skills do you need for success in 2022?

The demands on leaders continue to evolve as we adjust to the ongoing impact of the global virus pandemic. Early in 2020 business leaders moved into crisis mode to keep their businesses running and their people safe. For many, it was a hard road to travel that created high levels of anxiety and fatigue. Two years on, the challenges continue as we reorient ourselves to new ways of working. So, what does it mean for you and your organisation? First, the essence of great leadership hasn’t changed. Integrity, judgment, courage, strategic thinking, and the ability to deliver results are still crucially important. However, a new set of skills has become significant in the face of ongoing disruption. A more collaborative, engaging, and agile approach is called for to guide a business forward and empower individuals and teams. Critical elements of this approach include: Maintaining personal flexibility to meet the needs of the moment Seeking out views and ideas from internal and external sources, and Inspiring commitment and energy from others to shared goals. A useful model to illustrate the practical implications of what is required has emerged from research at IMD Business School. It was found that leaders who were highly effective in transforming their organisations in the face of business disruption demonstrated agility through four differentiating competencies. Humility Humility is evident when leaders recognise that knowing what you don’t know can be as valuable as knowing what you do. Is this acknowledged as a leadership requirement in your business? If not, it’s time to think about what it means and why it matters. Humble leaders recognise that one person cannot know everything needed to make critical decisions, so they seek and input from diverse sources. They see value in assembling the right team for better decision making. Their approach conveys respect for people and builds trust. Reflection question: Does your level of expertise sometimes prevent you from learning and growing? Adaptability The ability to adapt is essential in complex and changing environments. However, focused adaptability based on gathering new information is a significant component of agile leadership. Agile leaders adapt their behaviour in the short-term based on their ability to make evidence-based decisions. They are prepared to change their minds if new data comes to light, and they see this as a strength rather than a weakness. Reflection question: When did you last change your behaviour in response to the dynamics of those around you? Was it comfortable to do? Visionary It has always been important for a leader to have a clear vision for the future of their organisation. However, in times of rapid change, it’s essential to discern which opportunities to pursue to support the longer-term direction of the business. Visionary leaders have a well-defined idea of where their organisation needs to go, even if they don’t know precisely how they will get there. They know that sharing their vision is a key to motivating others to action and commitment to purpose. Reflection question: Do you have…

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Starting a new job? Adopt three important strategies for success.

Taking on a new job is exciting, especially if it is one that you have longed for. Yet, the stakes are high! It is estimated that between 50 and 70 percent of newly hired or promoted executives fail to meet expectations in some way in the first 18 months in the role. So, what causes highly motivated individuals to falter at senior levels? Perhaps, the strengths that made them successful in the past are no longer relevant and new skills are called for or they face unique challenges for which there are no obvious solutions or frame of reference. Based on over ten years of experience in guiding leader onboarding, here are some strategies for success that we know make a huge difference. 1. Clarify the job that needs to be done The first step toward establishing a clear agenda for your transition is to clarify precisely the job that needs to be done. Learn as much as you can, as fast as you can, about the business. Start by thinking about the value chain of your business and your part in it. What are you bringing to the job from previous experience that will enable you to make a positive impact? What do you need to know in order to act on the opportunities in front of you? Finding the right people and sources of information to fill gaps in your knowledge will help you fully understand the current realities of the business. Pay attention to the enablers and restrainers of revenue and how value is created. Investigate prospects for growth and anything that may be holding the business back. A speedy assessment of available resources including people, budget, equipment, technology, will be the foundation for moving forward. At the end of your first 30 days, meet with your boss to discuss your findings and realign on expectations and priorities. You may want to tweak the performance goals that were set when you arrived or discuss your resources given changes that you see need to be made. Top tip! Use a journal to record your findings, reactions and ideas. By keeping all key information in one place, you will be able to reflect on what you've learned and how your thinking is evolving over the first few months in the job. 2. Meet and greet the people You may have a full agenda arranged for you to meet key people in the business in your first week or two. If not, be proactive and reach out to connect with people. Take care to prepare yourself well. You know the saying, you only get one chance to make a good first impression! First, you need a memorable self-introduction. People want to know about you - who you are, what you've done in the past and how you work. They are assessing whether you are going to be good to deal with. Remember, they have a new boss, colleague or associate, so they are in transition too. Keep your initial introduction…

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Change Agility: a leadership priority

Little did we know when we started writing about Learning Agility in 2019 that we were soon to face a worldwide threat that would cause millions of people to dramatically change their daily lives. We expected our next topic would focus on defining Change Agility and making a compelling case for it to be central to leadership development in 2020 and beyond. Now, we find ourselves in the grip of a global crisis. The coronavirus pandemic has reached more than 2.5 million known cases, claiming over 177,688 lives across 210 countries.* Revisiting our plan in this context, we quickly recognised that the mindset and behaviours associated with Change Agility are even more critical for leaders than before. To explain, we initially called out the need for leaders to: Understand the social needs of their people, especially during times of change. Cultivate curiosity and scan the environment diligently for opportunities and threats. Prepare for the future of work with strong growth in flexible working and remote teams. Today, we are seeing these in a new light through our coaching practice as we talk daily with leaders dealing with the critical issues of caring for their people and safeguarding the future of their business. Change Agility defined Energy for the new and different is the essence of Change Agility. We see it in people who embrace change and seek out continuous improvement, from small, incremental enhancements to large-scale transformations. As we look at the characteristics of change agile leaders, we see they: Regularly scan the environment, inside and outside the organisation, for opportunities and threats. Envision the future and project multiple scenarios to maximise their chances of success. Like to experiment and use an iterative process in devising new methods, products and services. Look outside the box to find creative and unique ideas they can bring to life. Recognise that change is unsettling for many and take steps to deal with their own feelings and alleviate the anxiety and fear of others. Encourage input from others, recognising that they themselves do not have all the solutions. How many of these are true for you? Take time to reflect on each point and ask yourself how much time and attention you devoted to practicing each one in 2019. What does this tell you about what you need to do differently in 2020? Honest self-appraisal An accurate view of our self and our capability is essential for leveraging strengths and managing weaknesses. Sometimes, we know what we need to work on for development, but don't prioritise the action steps that are required. At other times, daily pressures get in the way and we lose sight of the value of equipping ourselves with new skills, habits or the mindset that will make work easier and results more attainable. If you need inspiration on how to strengthen your Change Agility in the current environment, seek input from two or three people who know you well. Invite their suggestions on how you can strengthen your impact as an agile…

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People agility: a potential game-changer for leaders

People agility has emerged as a 'must-have' capability for leaders in today's complex and dynamic business world. Not only do leaders need to navigate this turbulent environment successfully themselves, but they also need to be the enablers for their people to solve problems and deliver results. One way they can create the inclusive, collaborative and innovative culture their organisations need is by consistently demonstrating a desire to explore, discover and learn with others. Simply put, it's about being agile in the way they engage with their people. However, many strategic and operational demands on senior executives can get in the way. People agility defined At first glance, people agility seems to describe the capacity to get on well with others, but there is more to it than that. People agility is the ability to take an open-minded, curious and flexible approach to people, looking for diverse opinions to broaden mutual understanding and achieve common goals. People agility is also about communicating clearly, adjusting the style, pace and message to the audience. It's being willing to take on a different viewpoint depending on the person or circumstances. People agile individuals learn quickly how to hear out opposing views and take care not to incite or escalate tension or conflict. These characteristics are rounded out by the ability to read people well and predict how individuals and groups will respond to various events and situations and being ready and willing to help others to excel. This is often referred to as 'emotional intelligence' or EQ. This is the second of five blogs on why Learning Agility matters for executive success, with specific tips for enhancing the people agility dimension for yourself and others. Social leadership Leading involves understanding the social needs of people, including those who consider themselves focused on tasks rather than people. It must be recognised that social engagement is fundamental to human health and well-being which has a significant impact on organisational performance. Dr Matthew Lieberman, neuroscientist and author, describes social engagement as a fundamental requirement built into our biology along with the basic needs for survival. In his book Social: Why Our Brains are Wired to Connect he suggests that it deserves to be at the foundation of Maslow’s hierarchy of needs. Infants embody the need to be connected because they are totally dependent on their caregiver(s) and the quality of care they receive has been shown to influence their cognitive and emotional development. The effects can last a lifetime. So, what are the implications for business leaders? They need a mindset that helps them focus on: Recognising the need for people to 'belong' and emphasising the importance of the team. Facilitating open dialogue with a wide variety of contributors and stakeholders. Breaking down barriers to collaboration across the organisation. Building a sense of community connected to a higher purpose. People orchestration skills In his book Know-How, Ram Charan describes skills that separate leaders who perform from those who don't. One of those skills is the ability to manage…

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