The early days in a job are challenging for most newly appointed leaders. Even if they feel well equipped for the new role, they have a lot to learn about their organisation and its people, culture and way of working. Many people feel they can intuitively do this. After all, they have been successful in previous roles.
At first, it’s easy to put effort into ‘what’ to do in the new job at the expense of ‘how’ to go about it. Early mistakes such as failing to understand the culture, clarify the expectations of stakeholders or misreading group dynamics can be hard to recover from later on.
In most large organisations, up to 25 per cent of managers take on a new position in any given year. That is a lot of people facing different responsibilities, learning new skills and coming to terms with fresh challenges!
What Research Tells Us
Research shows that up to 40 per cent of promoted leaders will fall short of expectations in the first eighteen months and the risk is even greater for newcomers to the organisation. When leaders fail, everyone suffers. Morale, productivity and revenue all take a hit. What we know is that:
- Companies who invest time and resources in onboarding enjoy the highest levels of employee engagement.
- Individuals who fail to adapt and develop as the surrounding context changes are at risk of derailment.
- Unsuccessful leadership transitions have a negative impact on the credibility of the selection process.
The cost of turnover at the executive level can be 2 to 3 times annual remuneration. The cost is too great to leave successful transitions to chance.
Onboarding programs that consist of a company induction combined with individual coaching reduce the risk as they ensure that people get off to a good start and build momentum for longer-term success. Everyone Wins!